Call Centers are stuck solving problems instead of selling.
The solution? Airlines need tools that turn agents into advisors fast, accurate, customer-first.
Air Care turns every agent into a confident expert fast.
No more memorizing PSS codes.
New hires up and running in days.
Better consistency, happier customers.
Agents focus on revenue, not recovery.
Empower Your Agents with the Right Tools
- eCommerce-style experience familiar, fast, and user-friendly.
- Airline-specific context gives agents the right data at the right time.
- Smart decision-making agents act quickly with full confidence.
- No clutter, no confusion just what’s needed to serve and sell effectively.
- Effortless change management modify bookings in just a few clicks.
- Ancillaries included add or update extras during the reshopping flow.
- Happier customers quick, flexible service boosts satisfaction.
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- Built-in flexibility because every customer and situation is unique.
- Agent empowerment define which actions can be handled instantly at first contact.
- Smart escalation rules automatically route special cases for internal approval.
- Balance efficiency and control deliver fast service without losing oversight.
- Customer-first approach adapt responses based on real needs, not rigid rules.
- Direct connection to Salesforce ensures every ticket change or update reaches the customer instantly.
- Works with any provider built to integrate with your existing communication systems.
- Automatic message delivery confirmation, changes or reminders sent without agent intervention.
- Keeps passengers informed reduces uncertainty and enhances the overall experience.
- Adds intelligence to every interaction AI handles basic tasks and customer queries automatically.
- Reduces agent workload lets staff focus on complex or high-value requests.
- Learns from every exchange adapts and improves over time with real call center data.
- Ready to scale starts simple and grows with your operation.
Our innovative solutions drive significant results for airlines worldwide.
Delivering robust, tailored software systems that transform how airlines operate.
Let’s talk about your digital future with Airplane Solutions.
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